Privacy Policy

1. Who We Are

Cantt Restoration is a property restoration company serving East Texas. We provide water damage mitigation, fire and smoke restoration, mold remediation, contents restoration, storm damage response, and related services.

2. Information We Collect

We collect information in the following ways when you interact with this website:

Contact Form Submissions

When you submit the contact form on this website, we collect the information you provide, which may include your name, phone number, and email address. This information is used solely to respond to your inquiry.

Photo Submissions

This website includes a form that allows you to submit photos of damage for a no-obligation assessment. When you use this form, we receive the images you upload along with any contact information you provide. Photo submissions are described in detail in Section 4 of this policy.

Website Analytics

We may collect general, aggregated data about how visitors use this website, such as which pages are visited and how long visitors remain on a page. This data does not identify individual visitors and is used only to understand how the site performs and to improve its content.

Cookies

This website uses only basic session cookies necessary for the site to function. We do not use tracking cookies, advertising cookies, or any cookie that follows you across other websites. We do not participate in ad networks or retargeting programs.

3. How We Use Your Information

Information collected through this website is used for the following purposes only:

• To respond to service inquiries. If you submit a contact form or call us, we use the information you provide to contact you about your situation and the services you requested.
• To assess damage from submitted photos. Photos submitted through our photo assessment form are reviewed by our team to provide you with an honest, no-obligation initial assessment of your situation.
• To improve this website. Aggregated, non-identifying analytics data helps us understand which content is useful to visitors and where improvements can be made.

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. We do not use your contact information to add you to mailing lists without your consent. We do not share your information with any third party other than those listed in Section 5 (Third-Party Services), and only to the extent necessary for those services to function.

4. Photo Submissions

The photo submission form on this website allows you to send us images of damage for a preliminary, no-obligation assessment. The following terms apply to all photo submissions:

• Photos submitted through this form are used solely for internal review to assess your situation. They are not published, posted on social media, sold, or shared with any third party without your prior written consent.
• Photos are not used in any marketing, advertising, or promotional materials without explicit written permission from you.
• We ask that you avoid submitting photos that include faces, minors, or personal documents such as identification cards, financial statements, or medical records. This notice is displayed on the submission form.
• If no service relationship is established following a photo submission, we will delete submitted photos within 90 days of receipt.
• If a service relationship is established, photos may be retained as part of the project documentation file in accordance with standard business record-keeping practices.

If you have questions about a specific photo submission, contact us at contact@canttrestoration.com.

5. Third-Party Services

This website uses the following third-party services, each of which has its own privacy policy:

Formspree (Form Processing)

The contact forms and photo submission forms on this website are processed by Formspree, a third-party form handling service. When you submit a form, your submission data is transmitted to and processed by Formspree before being delivered to us. Formspree's privacy practices are governed by their own policy, available at https://formspree.io/privacy.

Google Maps (Service Area Display)

This website may embed a Google Maps component to display our service area in East Texas. This embed is used for display purposes only. We do not collect any user data through the Google Maps embed. Google's own privacy policy governs any data Google may collect through the embed. That policy is available at https://policies.google.com/privacy.

Google Fonts (Font Delivery)

This website loads the Barlow and Barlow Condensed typefaces through Google Fonts. When the page loads, your browser makes a request to Google's servers to retrieve the font files. Google's privacy policy governs any data associated with that request. That policy is available at https://policies.google.com/privacy.

6. Your Rights (Texas)

As a Texas resident, you have the following rights regarding personal information we hold about you:

• Right to know. You may request information about what personal data we hold about you, the categories of that data, and how it is used.
• Right to deletion. You may request that we delete personal information we hold about you, subject to any legal obligations we may have to retain certain records.
• Right to correct. If personal information we hold about you is inaccurate, you may request that we correct it.
• Right to opt out. We do not sell personal information. There is nothing to opt out of regarding data sales.

To exercise any of these rights, contact us by email at contact@canttrestoration.com. We will respond to verifiable requests within a reasonable timeframe. We may need to verify your identity before processing a request.

7. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information through this website, please contact us immediately at contact@canttrestoration.com and we will delete that information promptly.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

This policy was last updated in May 2026.

9. Contact Us

If you have questions, concerns, or requests related to this privacy policy or your personal data, please contact us:

We are available to respond to privacy inquiries by email and will make every effort to respond promptly.